You can call the customer service line to find out more information about their services and to resolve any issues that you may be experiencing. They are available Monday through Friday from eight AM to eight PM Eastern time. However, if you can"t get through, you can use the web-based form on the SiriusXM website to submit your question. A customer care representative will then be in touch with you as soon as possible to help you find a solution.
Not all devices are compatible with Sirius XM. Therefore, if you have a third-party device and you"re trying to use it with your subscription, you should be aware that it may not be working correctly. But you can"t hold Sirius XM responsible for these types of problems, so make sure to use a device that you know will work well before signing up.
Luckily, the company has some cool features, including a free trial for new car owners. In fact, Sirius XM has a penetration rate of 75% in the new car market. With this type of deal, you can test out the service for a month before deciding to go with the All Access plan or another.
There are also some fun features to try, such as the Sirius XM Guardian(tm) assistance feature. This feature connects you to a Customer Care agent who can help you with a wide range of tasks, from troubleshooting your account to initiating remote commands. Despite all of the great features that Sirius XM has to offer, there are some complaints about their customer service. Some customers have complained about rude representatives who fail to listen to their needs, and others have reported that they never hear from the company after canceling their service.
Another Sirius XM feature to check out is the SiriusXM app for your smartphone. This allows you to control your subscription from anywhere, and you can access a wide range of features that are available to you, such as the best in music, sports, and more. You can even set up a Wi-Fi hotspot for your vehicle.
Lastly, the Sirius XM All-Access package is a pretty good deal, especially if you don"t already have a subscription. It provides you with more than 150 different channels of music and entertainment, and you can even get a free first month. However, beware that the Sirius XM all-access plan comes with a price, so you"ll need to know what you"re getting before you sign up.
Overall, Sirius XM offers a great service that"s more affordable than other comparable products, and you can"t go wrong with their All-Access package. Just be sure to pick a device that"s compatible with their radios and apps before you sign up.
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